啾啾養成
隱私權政策

最後更新：2026 年 11 月 7 日（招募網頁加入「用 Google 帳號帶入 Email」與官方 LINE）

「啾啾養成」（以下稱「本 App」）由紫芙數位（以下稱「我們」）提供。本政策說明我們收集哪些資料、怎麼使用，以及你有哪些選擇。

先說重點

不需要註冊或登入。你可以選擇用 Google 帳號登入，不登入也能玩全部功能。
遊戲進度（寵物、金幣、配件、成就、回憶錄、圖鑑、明信片、設定）預設只存在你的手機裡。只有你選擇用 Google 登入時，小雞和進度才會備份到雲端，換手機或重裝後登入同一個帳號就找得回來；不登入就不會上傳。
只有你主動送出「回報問題」或「許願」時，那一次的內容才會傳給我們。
蛋信（選用）：你用 Google 登入、看過規則並按「我知道了」之後，寫的那句話會匿名寄給另一位玩家看；對方看不到你是誰。請不要在蛋信裡寫出個人資料。
好友（選用）：你主動用好友碼加好友後，對方看得到你的小雞名字、樣子、天數與照顧次數；刪除帳號時好友資料一起刪除。
App 完整性驗證：為了防止有人用程式假冒本 App 濫用蛋信，本 App 會向 Google（Play Integrity／Firebase App Check）取得「這是從 Google Play 安裝的正版 App」的證明。這不會用來追蹤你或識別個別裝置。
本 App 含廣告（Google AdMob 提供），這部分會由 Google 蒐集廣告識別碼等資料。購買「終身大禮包」後，不再載入廣告。

我們收集的資料

資料	何時收集	用途
匿名帳號識別碼	你第一次送出回報或許願時，由 Google Firebase 自動建立。不需要註冊，不含你的姓名或信箱	計算每天可回報、許願的次數；讓你收到回報的處理進度與獎勵
許願內容	你送出許願時：許願文字、你替寵物取的名字、寵物成長階段與第幾天、照顧次數、App 版本、Android 版本、語言、匿名帳號識別碼	了解大家想要什麼功能
回報問題內容	你送出回報時：你寫的說明、當下的畫面截圖（送出前可預覽、重拍或移除）、App 版本、機型、Android 版本、所在畫面、語言、字體縮放、是否購買去廣告、寵物狀況、帳號識別碼，以及用 Google 登入時的帳號電子郵件（讓我們知道是哪個帳號回報的；匿名帳號沒有信箱就不會附上）	重現並修正問題；把處理進度與獎勵送回你的 App
廣告識別碼、裝置資訊、大致位置（由網路位址判斷）、廣告互動	開啟 App 時，只要你還沒購買終身大禮包（也不在體驗期內）。廣告有畫面下方的橫幅、你自己按的獎勵廣告，以及大約三天一次的全螢幕廣告。歐盟等地區會先請你同意	由 Google AdMob 提供與統計廣告、避免作弊。依 Google 隱私權政策處理。你可以隨時在手機系統設定重設或刪除廣告識別碼
Google 帳號的名稱、電子郵件、帳號識別碼	你在「設定 → 帳號」選擇用 Google 登入時，由 Google 提供。登入畫面由 Google 提供，依 Google 隱私權政策處理	辨識是同一個人，讓你重裝或換手機後找回小雞與回報的處理進度；名稱只顯示在設定頁。不會用來寄信或行銷。保存到你刪除帳號為止
雲端存檔	只有你用 Google 登入時才會上傳：寵物名字與狀態、金幣、配件、成就、圖鑑、明信片等遊戲進度，加上 App 自己產生的隨機裝置代號（只用來判斷是哪支手機更新過存檔）、App 版本與更新時間。照顧後最快每 3 分鐘同步一次、退出 App 時也會同步。沒登入（訪客）不會上傳，進度只在手機上	讓你重裝或換手機登入後找回小雞，並避免兩支手機的進度互相蓋掉。存檔綁在帳號識別碼上，不含你的姓名或信箱；伺服器規則限制只有你本人的帳號能讀寫。保存到你刪除帳號為止
蛋信（匿名）	你用 Google 登入、在「出門 → 寄蛋信」看過規則並按「我知道了」之後：每天打開 App 時「有上線」的紀錄（只有日期和一個隨機數）。你寄蛋信或回覆時：你寫的文字、送出時間、你的帳號識別碼與收到這則的帳號識別碼。你檢舉時：檢舉理由與那則內容。你封鎖時：被封鎖的帳號識別碼	把蛋信隨機交給最近有上線、也開了蛋信的另一位玩家，讓收到的人回覆一次、限制每天的數量、擋下聯絡方式與不友善的字、處理檢舉與停權。收到的人只看得到文字，看不到你的帳號、名稱或信箱；誰寄給誰只有伺服器與開發者看得到
好友	只有你用 Google 登入並打開「出門 → 拜訪朋友」時：你的好友碼，以及你小雞的名片（名字、成長階段、樣子與戴的配件、天數、照顧次數、親密度、第幾代）。你用好友碼加好友時：你們兩人的帳號識別碼與加好友的時間。送小禮物時：送的日期、你小雞的名字，以及當天送過誰、收過幾份	讓你加的好友看得到你的小雞、互送小禮物、排好友排行。只有你主動加的好友看得到你的名片，看不到你的帳號名稱或信箱；小雞名字會擋掉網址、聯絡方式與不友善的字
邀請碼	你用 Google 登入、打開「設定 → 帳號 → 邀請朋友」或輸入朋友的邀請碼時：你的邀請碼、有幾位朋友用過、你輸入過哪一組（只記帳號識別碼與時間，不含名字或信箱）、待領的金幣	讓雙方各拿到金幣、防止同一個帳號重複領。刪除帳號時會刪掉你的邀請碼與待領金幣；「已輸入過邀請碼」的紀錄會保留，避免刪帳號重來重複領
大禮包體驗兌換碼	你在扭蛋抽到兌換碼、或輸入兌換碼時：發給你的碼與發碼時間、誰用了這組碼、你的體驗期到期時間（只記帳號識別碼與時間）	發碼、讓兌換碼只能用一次、計算體驗期、防止同一個帳號領太多。刪除帳號時會刪掉你的體驗期與領碼紀錄；已經送給朋友的碼照樣能用
接食物的全服次數	你用 Google 登入、按下接食物的「開始」時：全服累計玩了幾次，以及你這個帳號上一次開始的時間（只記帳號識別碼與時間，不含名字或信箱）	算出這是全服第幾次，整百次的那一局會下食物雨；上一次開始的時間只用來防止短時間內重複計算。刪除帳號時會刪掉你上一次開始的時間；全服累計次數不含個人資料，會保留
幸運大獎：你打開啾啾的日期（最近 14 天）、帳號建立日期、你是第幾位用 Google 登入／第幾位買終身大禮包的號碼、每日抽獎的報名紀錄（只記帳號識別碼）、中獎與領獎紀錄；買了終身大禮包的人另有 Google Play 的購買憑證	你用 Google 登入後每天第一次打開啾啾、剛登入、剛買完終身大禮包時	每日抽獎、幸運號碼與全服大獎的資格判斷（防止開小帳號灌獎）與發獎；購買憑證只用來向 Google Play 確認付款、算第幾位購買。只有伺服器讀得到，不公開精確人數
App 完整性驗證（Google Play Integrity、Firebase App Check）	開啟 App 時，由 Google 提供一份證明，你使用蛋信時會一併送給我們的伺服器：App 的套件名稱、版本與簽署憑證、裝置是否通過完整性檢查、Google Play 授權狀態。不含你的姓名、信箱或位置	確認請求來自從 Google Play 安裝的正版啾啾，擋掉用程式假冒 App 狂送蛋信的濫用。依 Google Play Integrity 條款處理，不會與第三方分享，不用來追蹤你或識別個別裝置
購買紀錄	你在 App 裡用真錢購買（終身大禮包、金幣包、熟客券、禮包、羽色券）時	付款由 Google Play 處理，我們不會看到你的付款資料。App 在你的手機上記下訂單編號、商品與發了什麼，用來避免重複發貨、退款時收回
當機報告：當機時的程式錯誤紀錄、手機型號、Android 版本、App 版本、安裝識別碼	App 當機或發生嚴重錯誤時（Google Firebase Crashlytics，只有正式版會送）	找出並修正造成當機的問題；不含寵物名字、存檔、姓名、信箱或位置。可以在「設定 → 回報與隱私 → 傳送當機報告」關閉
匿名使用數據（下一版起）：做了哪種事（孵化、長大、完成新手教學、翻冒險手冊第幾頁、看獎勵廣告、轉扭蛋、打開禮包頁、按購買、付款入帳的商品代號）、打開 App 的時間與次數、手機型號、Android 版本、App 版本、語言、大致國家（由網路位址判斷）、App 自己產生的安裝識別碼	使用 App 時（Google Firebase Analytics，只有正式版會送）	了解有多少人隔天、一週、一個月後還在玩，新手卡在哪一步，哪些功能和商品有人用，用來改進遊戲。不含寵物名字、存檔內容、蛋信文字、姓名、信箱、帳號識別碼或廣告識別碼；不用來投放廣告、不和其他資料合併辨識你。可以在「設定 → 回報與隱私 → 傳送使用數據」關閉
退款比對（下一版起）	你用真錢買了金幣包、熟客券、新手禮包、節日造型組、每月典藏盒或羽色券之後，App 每天一次把這些訂單編號送到我們的伺服器	查 Google Play 有沒有退款；退款的照當初發的內容收回。伺服器只存被退款訂單的單向雜湊（看不出原本的編號），保存 60 天；不需要登入、不和帳號連結

除了你選擇用 Google 登入時由 Google 提供的名稱與信箱外，我們不會收集你的姓名、信箱、精確位置、通訊錄、照片或麥克風。本 App 用 Google Firebase Analytics 收集匿名使用數據（不含名字、帳號、存檔或廣告識別碼，可以關閉），並在當機時送出上表的當機報告（可以關閉）。照顧提醒等通知由手機本機產生，不會傳送任何資料；你可以隨時在手機系統設定關閉通知。桌面小工具、音效與背景音樂也都在手機上產生，不需要網路。你自己在設定開啟的「螢幕上散步」只在手機上把寵物顯示在其他 App 上層（需要你在系統設定授權「顯示在其他應用程式上層」，隨時可以撤銷），不蒐集也不傳送任何資料。你自己在設定開啟的「真實天氣」會把你選的縣市（縣市代表點的座標，不是你的位置，App 不使用定位）送到天氣服務 Open-Meteo 查詢當地天氣，Open-Meteo 會看到你的網路位址；查到的天氣只存在手機上，我們的伺服器不會收到。

截圖要特別注意：截圖就是你當下手機上本 App 的畫面，可能包含你替寵物取的名字。送出前請先看過預覽，不想傳的可以移除截圖。

資料存放在哪裡

你送出的許願與回報、蛋信、幸運大獎紀錄，以及你用 Google 登入時的登入資訊與雲端存檔，存放在 Google Firebase（Firestore、Authentication、Cloud Functions），傳輸過程加密。許願與回報只有開發者看得到；蛋信的文字只有收到的那位玩家看得到（不含你的身分），被檢舉的內容由開發者審查。當機報告存放在 Firebase Crashlytics、匿名使用數據存放在 Google Analytics for Firebase，只有開發者看得到。

保存多久

回報：標記為已處理時，截圖會立即刪除；其餘內容在處理完成後定期清除，最長保存 90 天。
許願：保存到我們評估完需求為止。
當機報告：依 Firebase Crashlytics 的設定保存 90 天。
匿名使用數據：個別的事件紀錄保存 2 個月；之後只留不含個人資料的統計數字。
退款比對：伺服器上被退款訂單的雜湊保存 60 天。
Google 登入資訊與雲端存檔：保存到你刪除帳號為止。
蛋信：收件匣與「我寄出的」可以隨時自己刪除；伺服器上的蛋信內容、上線紀錄、每天的數量與封鎖名單保存到你刪除帳號為止。被檢舉的內容保存到我們處理完成為止。
好友：名片、好友碼與好友名單保存到你移除好友或刪除帳號為止；收到的小禮物領走就刪除。
幸運大獎：每日抽獎的報名名單保存 30 天；號碼、打開日期、中獎與領獎紀錄、購買憑證跟著帳號，刪除帳號時一併刪除。
以上只要你提出，都可以提前刪除。

我們不會做的事

不會出售你的資料。
不會把你的許願或回報內容提供給廣告商或第三方。
不會把你的資料用在與本 App 無關的用途。

你的選擇與權利

不想看到廣告：購買「終身大禮包」。
不想收到通知：在 App 的設定關掉「照顧提醒」，或在手機系統設定關閉本 App 的通知。
不想傳當機報告：在 App 的「設定 → 回報與隱私」關掉「傳送當機報告」。
不想傳使用數據：在 App 的「設定 → 回報與隱私」關掉「傳送使用數據」（下一版起）。
不想送出資料：不要使用「回報問題」「許願」與「蛋信」，也可以不登入，遊戲其他功能照常使用。沒有開過蛋信的人也不會收到陌生人的蛋信；開過的人隨時可以在蛋信最下面按「不想再收到別人的蛋信」，伺服器上的上線紀錄會刪掉。
刪除你送出過的許願或回報：來信 zifubazaar@gmail.com，請附上送出的大約時間與內容摘要，我們會據此找出並刪除。因為匿名帳號沒有姓名或信箱，我們只能靠這些線索辨認是哪一筆。
刪除帳號：在「設定 → 帳號 → 刪除帳號」可以刪除你的登入帳號（含 Google 提供的名稱與信箱）和雲端存檔、這支手機上這個帳號的遊戲進度（刪除後從一顆新蛋開始），以及蛋信（你寄出與收到的蛋信、上線紀錄、每天的數量、封鎖名單）、邀請碼與待領金幣、大禮包體驗期與領碼紀錄、好友資料（名片、好友碼、好友名單、還沒領的小禮物，你也會從朋友的名單裡消失）、封閉測試紀錄。已送出的回報與許願依上面的保存期限清除；想立刻刪除請依上一項來信。
移除本 App 會刪除手機上的所有遊戲進度；如果你用 Google 登入過，雲端存檔會留著（再登入就找得回來），要刪除請用「刪除帳號」。已經送出的許願與回報不會因此刪除，需要刪除請依上一項來信。

封閉測試招募

我們在招募網頁（zoopet-31d9c.web.app/cutepet/join/）收集：你填寫的 Email、之後願不願意再幫忙測試的回答、是否同意連續測試 14 天的條件，以及登記時間。這些資料存放在 Google Firebase（Firestore）。

招募網頁有一顆選用的「用 Google 帳號帶入 Email」按鈕：按下後會跳出 Google 帳號選單，我們只讀取你選的那個帳號的 Email 來填進欄位，讀完後會立即刪除這次按按鈕時剛建立的暫時登入紀錄（只用來讀取 Email，不會用在 App），不保存你的 Google 名稱、頭像或其他資料；如果你本來就有啾啾養成的帳號，這個動作不會刪除或更動它。不想用的話，也可以直接輸入 Email。

招募網頁另提供官方 LINE 連結，加入好友或用 LINE 傳送你的帳號給我們都是選擇性的；這些訊息由 LINE 依其隱私權政策處理，我們只用來確認你的登記與聯絡測試事項。

為了防止有人用程式大量登記假資料占用名額，你送出登記時，我們會暫存你的網路來源 IP 位址經單向雜湊後的值與送出時間（不保存原始 IP 位址），只用來限制同一個網路在短時間內的登記次數，隔天自動刪除。

封閉測試期間，如果你在 App 裡用 Google 登入，App 每天第一次打開時會記一筆封閉測試紀錄：你的帳號識別碼、Google 提供的名稱與信箱、App 版本、哪幾天打開過（只記日期）。這是為了確認你連續測試了幾天、把獎勵送到你的帳號；沒有登入就不會記。

用途只有：把你加入 Google Play 封閉測試名單、寄送加入連結與測試通知；測試期滿時，用你登記的 Email 對照你有沒有用同一個 Google 帳號在 App 登入、測試期間打開 App 的天數，再把測試獎勵「終身大禮包」直接加到那個帳號（不寄兌換碼）；以及依你的回答，日後通知你新的測試。除了這項對照，招募資料不會和你在 App 裡的其他資料連在一起。我們不會用這些資料發送廣告，也不會出售或提供給第三方；你的 Email 會提供給 Google Play 作為測試名單，依 Google 的隱私權政策處理。

保存期限：招募登記資料，回答「不用了」的人在獎勵送出後刪除，回答「願意」或「看情況」的人最久保存 2 年。封閉測試紀錄最多保留最近 90 天的日期，在「刪除帳號」時一起刪除。你可以隨時來信 zifubazaar@gmail.com 要求查詢或刪除。

退款

用真錢買的東西，請向 Google Play 申請退款（Google Play 退款說明）。退款後，App 會收回那筆購買給的內容（金幣、配件、羽色券最多扣到 0；已經花掉的不追回）。
未成年人沒有經過家長同意購買的，家長可以寫信到 zifubazaar@gmail.com，附上 Google Play 訂單編號（GPA. 開頭），我們會協助處理。

兒童

本 App 不是專為 13 歲以下兒童設計，我們不會刻意收集兒童的個人資料。

政策更新

我們可能會更新本政策，重大變更會在 App 內或上架頁面通知。

聯絡我們

紫芙數位　zifubazaar@gmail.com

Chirpy PetAbout the app →

CutePet
Privacy Policy

Last updated: November 7, 2026 (sign-up page adds “Fill in my email with Google” and our official LINE). This is a translation; if it differs from the Traditional Chinese version, the Chinese version prevails.

CutePet (“the App”) is provided by Zifu Digital (“we”). This policy explains what data we collect, how we use it, and the choices you have.

The short version

No sign-up or login is needed. You can choose to sign in with a Google account, and every feature works without signing in.
Your game progress (pet, coins, accessories, achievements, memorial book, collection, postcards, settings) stays on your phone by default. Only if you choose to sign in with Google is your pet and progress backed up to the cloud, so you can get it back on a new phone or after reinstalling by signing in to the same account. If you don’t sign in, nothing is uploaded.
Only when you choose to send a bug report or a wish is that content sent to us.
Egg letters (optional): after you sign in with Google, read the rules and tap “I understand”, the line you write is passed anonymously to another player, who cannot see who you are. Please don’t write personal information in an egg letter.
Friends (optional): once you add a friend with a friend code, they can see your chick’s name, look, age in days and number of care actions; your friend data is deleted when you delete your account.
App integrity check: to stop people from impersonating the App with programs to abuse egg letters, the App obtains proof from Google (Play Integrity / Firebase App Check) that it is the genuine App installed from Google Play. This is not used to track you or identify individual devices.
The App shows ads provided by Google AdMob, and Google collects data such as the advertising ID for them. After you buy “Lifetime Gift Pack”, ads are no longer loaded.

Data we collect

Data	When	Purpose
Anonymous account ID	Created automatically by Google Firebase the first time you send a bug report or a wish. No sign-up, and it contains no name or email	To count how many reports and wishes you can send per day, and to deliver report progress and rewards to you
Wishes	When you send a wish: your wish text, your pet’s name, growth stage and day, care count, app version, Android version, language and anonymous account ID	To learn which features players want
Bug reports	When you send a report: your description, a screenshot of the current screen (you can preview, retake or remove it before sending), app version, device model, Android version, current screen, language, font scale, whether you bought ad removal, your pet’s status, your account ID and, if you signed in with Google, your account email (so we know which account sent it; anonymous accounts have no email, so none is attached)	To reproduce and fix problems, and to send progress and rewards back to your App
Advertising ID, device information, approximate location (from IP address) and ad interactions	When you open the App, unless you have bought the Lifetime Gift Pack (or are in a trial). Ads are a banner at the bottom, rewarded ads you choose to watch, and a full-screen ad about once every three days. Users in the EU and similar regions are asked for consent first	Used by Google AdMob to serve and measure ads and prevent fraud, under the Google Privacy Policy. You can reset or delete your advertising ID in your phone’s settings at any time
Google account name, email and account ID	When you choose to sign in with Google in “Settings → Account”, provided by Google. The sign-in screen is provided by Google and handled under the Google Privacy Policy	To recognise that it is the same person, so you can get your pet and report progress back after reinstalling or changing phones; the name is only shown on the settings page. We never use it to send email or for marketing. Kept until you delete your account
Cloud save	Uploaded only when you sign in with Google: your pet’s name and status, coins, accessories, achievements, collection, postcards and other game progress, plus a random device code generated by the App (used only to tell which phone last updated the save), the app version and the update time. Synced at most every 3 minutes after you play, and when you leave the App. Guests (not signed in) upload nothing and keep progress on the phone only	To let you get your pet back after reinstalling or changing phones, and to keep progress from two phones from overwriting each other. The save is tied to your account ID and contains no name or email; server rules allow only your own account to read and write it. Kept until you delete your account
Egg letters (anonymous)	After you sign in with Google and, in “Go out → Send an egg letter”, read the rules and tap “I understand”: a record that you were “online” each day you open the App (only the date and a random number). When you send an egg letter or reply: the text you write, the time sent, your account ID and the account ID of the recipient. When you report: your reason and that message. When you block: the blocked account’s ID	To hand each egg letter at random to another player who has been online recently and has also turned egg letters on, let the recipient reply once, limit daily numbers, filter out contact details and unfriendly words, and handle reports and suspensions. The recipient only sees the text, not your account, name or email; only the server and the developer can see who sent what to whom
Friends	Only when you sign in with Google and open “Go out → Visit friends”: your friend code and your chick’s card (name, growth stage, look and accessories, age in days, number of care actions, bond level, generation). When you add a friend with a code: both account IDs and when you became friends. When you send a little gift: the date, your chick’s name, and who you sent to and how many you received that day	So friends you add can see your chick, send each other little gifts, and see a friend ranking. Only friends you add yourself can see your card, not your account name or email; chick names are filtered for links, contact details and unfriendly words
Lucky prizes: the days you opened Chirpy Pet (last 14 days), your account creation date, your number as the Nth person to sign in with Google or buy the Lifetime Gift Pack, daily draw entries (account ID only), and prizes won and claimed; for Lifetime Gift Pack buyers, the Google Play purchase token	The first time you open Chirpy Pet each day while signed in with Google, right after signing in, and right after buying the Lifetime Gift Pack	To check eligibility for the daily draw, lucky numbers and player-wide prizes (so extra accounts cannot farm prizes) and to hand out prizes. The purchase token is only used to confirm the payment with Google Play and count purchase order. Only our server can read this; exact player counts are not published
Invite codes	When you sign in with Google and open “Settings → Account → Invite friends”, or enter a friend’s code: your invite code, how many friends have used it, which code you entered (only account IDs and times, no names or emails) and coins waiting to be claimed	To give both of you the coins and stop the same account from claiming twice. Deleting your account deletes your invite code and unclaimed coins; the record that you already entered a code is kept so it cannot be claimed again after starting over
Gift Pack trial codes	When you win a code from the gacha or enter one: the code issued to you and when, who used it, and when your trial ends (only account IDs and times)	To issue codes, make each code usable only once, track the trial period and limit how many one account can get. Deleting your account deletes your trial and code records; codes you already gave to friends still work
Catch Food play count	When you sign in with Google and press “Start” in Catch Food: how many times the game has been played in total, and when your account last started (only the account ID and time, no name or email)	To work out which play number this is, so every 100th play gets a food rain; the last-start time only stops the same account from being counted twice in a short time. Deleting your account deletes your last-start time; the overall count contains no personal data and is kept
App integrity check (Google Play Integrity, Firebase App Check)	When you open the App, Google provides a proof that is sent to our server along with your egg letter requests: the App’s package name, version and signing certificate, whether the device passes integrity checks, and the Google Play licensing status. It contains no name, email or location	To confirm requests come from the genuine CutePet installed from Google Play, and to block abuse by programs impersonating the App to spam egg letters. Handled under the Google Play Integrity terms; not shared with third parties and not used to track you or identify individual devices
Purchase records	When you buy something with real money in the App (Lifetime Gift Pack, coin packs, Regular Pass, packs, plumage tickets)	Payment is handled by Google Play and we never see your payment details. The App records the order number, the product and what was given on your phone, to avoid giving things twice and to take them back after a refund
Crash reports: the error log at the time of a crash, phone model, Android version, app version and an installation ID	When the App crashes or hits a serious error (Google Firebase Crashlytics, release versions only)	To find and fix the cause of crashes. They contain no pet name, save data, name, email or location. You can turn them off in Settings → Reports & privacy → Send crash reports
Anonymous usage stats (from the next version): what kind of thing you did (hatching, growing up, finishing the tutorial, which Adventure Book page you turned, watching a rewarded ad, spinning the gacha, opening the packs page, tapping buy, the product code of a completed payment), when and how often you open the App, phone model, Android version, app version, language, approximate country (from IP address) and an installation ID generated by the App	While you use the App (Google Firebase Analytics, release versions only)	To learn how many people are still playing the next day, week and month, where new players get stuck, and which features and products are used, so we can improve the game. It does not include your pet’s name, save data, egg letter text, name, email, account ID or advertising ID; it is not used for ads and not combined with other data to identify you. You can turn it off in Settings → Reports & privacy → Send usage stats
Refund check (from the next version)	After you buy a coin pack, Regular Pass, Starter Pack, Holiday Set, Monthly Box or plumage tickets with real money, the App sends those order numbers to our server once a day	To check with Google Play whether they were refunded, and to take back what that purchase gave if so. The server only stores a one-way hash of refunded orders (the original number cannot be read from it) for 60 days; no sign-in is needed and it is not linked to your account

Apart from the name and email Google provides when you choose to sign in with Google, we do not collect your name, email, precise location, contacts, photos or microphone. The App uses Google Firebase Analytics to collect anonymous usage stats (no name, account, save data or advertising ID; you can turn this off), and sends the crash reports described above when the App crashes (you can turn this off). Notifications such as care reminders are created on your phone and send no data; you can turn notifications off in your phone’s settings at any time. The home-screen widget, sound effects and background music are also produced on your phone and need no network. “Walk on screen”, which you turn on yourself in Settings, only shows the pet on top of other apps on your phone (it needs your permission “Display over other apps” in system settings, which you can revoke at any time) and collects or sends no data. “Real weather”, which you turn on yourself in Settings, sends the county you pick (a fixed point for that county, not your location; the App does not use location services) to the weather service Open-Meteo, which sees your IP address. The weather it returns is stored only on your phone and never reaches our servers.

About screenshots: a screenshot shows the App’s screen at that moment and may include the name you gave your pet. Check the preview before sending, and remove it if you don’t want to send it.

Where data is stored

Wishes and bug reports you send, your egg letters, lucky prize records, and your sign-in information and cloud save if you sign in with Google, are stored in Google Firebase (Firestore, Authentication, Cloud Functions) and encrypted in transit. Only the developer can see wishes and bug reports; the text of an egg letter can only be seen by the player who receives it (without your identity), and reported content is reviewed by the developer. Crash reports are stored in Firebase Crashlytics and anonymous usage stats in Google Analytics for Firebase; only the developer can see them.

How long we keep it

Bug reports: the screenshot is deleted as soon as a report is marked resolved; the rest is cleared regularly after it is resolved and kept for no more than 90 days.
Wishes: kept until we have reviewed the request.
Crash reports: kept for 90 days under Firebase Crashlytics settings.
Anonymous usage stats: individual event records are kept for 2 months; after that only statistics with no personal data remain.
Refund check: hashes of refunded orders are kept on the server for 60 days.
Google sign-in information and cloud save: kept until you delete your account.
Egg letters: you can delete your inbox and “Sent by me” yourself at any time; the egg letter contents, online records, daily counts and block list on the server are kept until you delete your account. Reported content is kept until we have handled it.
Friends: your card, friend code and friend list are kept until you remove the friend or delete your account; little gifts are deleted once claimed.
Lucky prizes: daily draw entry lists are kept for 30 days; numbers, open dates, prizes won and claim records, and purchase tokens stay with your account and are deleted when you delete your account.
You can ask us to delete any of these earlier.

What we never do

We never sell your data.
We never share your wishes or bug reports with advertisers or other third parties.
We never use your data for purposes unrelated to the App.

Your choices and rights

Don’t want ads: buy “Lifetime Gift Pack”.
Don’t want notifications: turn off “Care reminders” in the App’s settings, or turn off the App’s notifications in your phone’s settings.
Don’t want to send crash reports: turn off “Send crash reports” in the App’s Settings → Reports & privacy.
Don’t want to send usage stats: turn off “Send usage stats” in the App’s Settings → Reports & privacy (from the next version).
Don’t want to send data: don’t use bug reports, wishes or egg letters, and you can skip signing in. Every other game feature still works. If you have never opened egg letters you will not receive strangers’ egg letters; if you have, you can tap “Stop receiving egg letters” at the bottom of the egg letter screen at any time, and your online record on the server is deleted.
Delete a wish or report you sent: email zifubazaar@gmail.com with roughly when you sent it and what it said, and we will find and delete it. Because the anonymous account has no name or email, these details are the only way we can tell which one is yours.
Delete your account: in “Settings → Account → Delete account” you can delete your sign-in account (including the name and email provided by Google) your cloud save, and this account’s game progress on this phone (you start over with a new egg), as well as your egg letters (the egg letters you sent and received, online records, daily counts and block list), your invite code and unclaimed coins, your Gift Pack trial and code records, your friend data (card, friend code, friend list and unclaimed gifts; you also disappear from your friends’ lists), and your closed-test record. Reports and wishes already sent are cleared according to the retention periods above; email us as above if you want them deleted right away.
Uninstalling the App deletes all game progress on your phone. If you have signed in with Google, your cloud save stays (sign in again to get it back); use “Delete account” to remove it. Wishes and reports already sent are not deleted by uninstalling; email us as above to delete them.

Closed-test sign-up

On the sign-up page (zoopet-31d9c.web.app/cutepet/join/) we collect the email you enter, whether you would be willing to help test again later, whether you agree to the 14-day testing conditions, and the time you signed up. This data is stored in Google Firebase (Firestore).

The sign-up page has an optional “Fill in my email with Google” button. When you tap it, a Google account chooser appears and we read only the email of the account you pick, to fill in the field. Right after reading it, we delete the temporary sign-in record created by that tap (it is used only to read your email, never for the app), and we do not keep your Google name, profile picture or any other data. If you already have a Chirpy Pet account, this never deletes or changes it. If you prefer, you can simply type your email instead.

The sign-up page also offers a link to our official LINE account. Adding us as a friend or sending us your account through LINE is entirely optional; those messages are handled by LINE under its own privacy policy, and we use them only to confirm your sign-up and to contact you about the test.

To stop automated fake sign-ups from using up the spots, when you submit we temporarily store a one-way hash of your network IP address and the time of submission (we never store the IP address itself). It is used only to limit how many sign-ups can come from the same network in a short time, and it is deleted automatically the next day.

During the closed test, if you sign in with Google in the App, the App keeps a closed-test record the first time you open it each day: your account ID, the name and email provided by Google, the App version, and which days you opened it (dates only). We use it to confirm how many days you tested and to give the reward to your account. Nothing is recorded if you don’t sign in.

We use this data only to add you to the Google Play closed-test list and send you the join link and test notices; at the end of the test, to check, using the email you registered, whether you signed in to the App with the same Google account and how many days you opened it during the test, so we can add the tester reward, the Lifetime Gift Pack, straight to that account (no code is sent); and, depending on your answer, to tell you about future tests. Apart from that check, sign-up data is not linked to any of your other data in the App. We do not use this data for advertising and we never sell it or give it to third parties. Your email is provided to Google Play as the tester list and handled under Google’s privacy policy.

Retention: for sign-up data, if you answered “no thanks”, your email is deleted after your reward has been given; if you answered “yes” or “maybe”, we keep it for up to 2 years. The closed-test record keeps dates from the last 90 days at most and is deleted when you use “Delete account”. You can email zifubazaar@gmail.com at any time to ask us to look up or delete it.

Refunds

For anything bought with real money, request a refund through Google Play (Google Play refund help). After a refund, the App takes back what that purchase gave (coins, accessories and plumage tickets go down to 0 at most; anything already spent is not chased).
If a minor made a purchase without a parent’s consent, the parent can email zifubazaar@gmail.com with the Google Play order number (starting with GPA.) and we will help.

Children

The App is not designed for children under 13, and we do not knowingly collect personal data from children.

Changes to this policy

We may update this policy. Significant changes will be announced in the App or on the store listing.

Contact

Zifu Digital · zifubazaar@gmail.com

啾啾養成隱私權政策